Warranties

Cord & Cordsets Product Warranties

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Standard Cord and Cordset Products Warranty

Right-click here to download Standard Cord and Cordset Products Warranty

Seller warrants that the Goods will conform to the Seller’s standards specifications for such material, will be new, and will be free from defects in material and workmanship for a period not to exceed the lesser of one year from the date the Goods are placed in service or 18 months from the date Seller shipped the Goods to Buyer.  SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER ARISING IN CONTRACT, TORT OR OTHERWISE.

Seller’s sole responsibility under this warranty shall be to repair or replace, at Seller’s option, any length of product found defective in material or workmanship, provided (a) the product failed during normal, intended and proper use; (b) the failure is not attributable to improper or unauthorized application, storage, handling, modification or installation; (c) immediate written notice is provided of such failure to Seller; and (d) Seller is given the reasonable opportunity to inspect the failed product. 

All repairs or replacements by Seller under the provisions of this warranty shall be free of charge, F.O.B. delivery point called for in the original order.  Defective Goods shall be returned to Seller by Buyer F.O.B. Buyer’s location unless Seller instructs Buyer to scrap them, in which case Buyer shall credit Seller with the scrap value.


Super Vu-Tron® Supreme Lifetime Warranty

Right-click here to download Super Vu-Tron Supreme Lifetime Warranty

General Cable warrants that the Products will conform to its standard specifications and will be free from defects in material and workmanship for the useful life of the Product. This warranty does not cover damage to the cord from long-term use, abuse or from failure to follow electrical codes, laws and regulations relating to building or construction including Article 305 of the National Electric Code.
 
General Cable’s sole responsibility under this warranty shall be to repair or replace, at its option and expense, any length of product found to be defective during either installation or normal or proper use.

General Cable must be given immediate written notice of any defect and the opportunity to inspect the failed Product.  All covered repairs or replacements shall be shipped to the destination point specified in the original order. The defective Product shall, at General Cable’s option and expense, be either scrapped or returned to General Cable as per General Cable’s shipping instructions.

General Cable makes no other warranties on its products, expressed or implied, including without limitation any warranties of merchantability or fitness for a particular purpose. In no event shall General Cable be liable for any incidental, special, consequential or punitive damages, whether arising in contract, tort or otherwise.

Carol® Brand FrogHide® Ultra Flex® Limited Lifetime Warranty

Right-click here to download FrogHide Ultra Flex Limited Lifetime Warranty

This product is covered by a Limited Lifetime Warranty against manufacturing defects. If you are not satisfied with this cord, return it with the original packaging to General Cable, 4 Tesseneer Drive, Highland Heights, KY 41076 for evaluation. This warranty does not cover damage to the cord from long-term use, abuse or from failure to follow electrical codes, laws and regulations relating to building or construction including Article 305 of the National Electric Code®. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.


 

GenAssurance™ Product Warranty for General Cable Datacom, Fiber, Electronics and Telecom Products

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General Cable is committed to exceeding our customers’ expectations for quality and performance. We strive to ensure this quality through extensive in-house and third-party testing with strict adherence to our product specifications and industry standards. As such, our products carry a standard one-year limited warranty Additionally, 25-year extended warranty protection is also available for registered products.

Standard Warranty
One-year limited cable warranty direct from General Cable

Extended Warranty
25-year limited cable warranty direct from General Cable. Registration is required and the warranty is administered by General Cable To register, please complete the registration form and return along with required documents.

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